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Thread: Problem with App

  1. #1
    Spreading the word midnight0300's Avatar
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    Problem with App

    The app on my phone isn't working anymore. I am sure it was a different error message thank you see below last month when I was in the hospital. I attributed the problems then to user error while I was on pain meds. Maybe I was wrong about that because I am still having problems. I have uninstalled and reinstalled it. I have installed in on a second phone. I am 100% certain that I am using the correct login information. I am clearly missing something or doing something wrong. Can someone help me? I don't use it very often but I do like to on occasion.

    DFF.png
    What lies behind us and what lies before us are tiny matters compared to what lies within us. - Ralph Waldo Emerson

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    Administrator coolmom42's Avatar
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    Quote Originally Posted by midnight0300 View Post
    The app on my phone isn't working anymore. I am sure it was a different error message thank you see below last month when I was in the hospital. I attributed the problems then to user error while I was on pain meds. Maybe I was wrong about that because I am still having problems. I have uninstalled and reinstalled it. I have installed in on a second phone. I am 100% certain that I am using the correct login information. I am clearly missing something or doing something wrong. Can someone help me? I don't use it very often but I do like to on occasion.

    DFF.png
    I get this too. It's the Android app. I even uninstalled it and re-installed it from the Google Play store. Same result.
    BS7

    Diane--single empty-nester in small-town Middle Tennessee

  3. #3
    Spreading the word midnight0300's Avatar
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    Thank you coolmom. I'm glad to know it isn't something I am doing wrong.
    What lies behind us and what lies before us are tiny matters compared to what lies within us. - Ralph Waldo Emerson

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    Hittin' the bumps scatteroo's Avatar
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    Is there a work-around for this? I usually use my phone to surf. I've been missing you guys since I can't log on w/ my phone.
    BS3 - 86% complete.

  5. #5
    Spreading the word midnight0300's Avatar
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    Quote Originally Posted by scatteroo View Post
    Is there a work-around for this? I usually use my phone to surf. I've been missing you guys since I can't log on w/ my phone.
    Me too. I wasn't able to communicate with y'all at all for the entire time I was off on medical leave.
    What lies behind us and what lies before us are tiny matters compared to what lies within us. - Ralph Waldo Emerson

  6. #6
    Getting debt free GertieMcFuzz's Avatar
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    I just use my web browser; I found it much easier than the app.
    'And, finally, when all of the pulling was done, Gertrude, behind her, again had just one...
    That one little feather she had as a starter. But now that's enough, because now she is smarter.'

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    Spreading the word
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    ^^^^Me too. But the loss of the ap functionality was a shocker at first.

  8. #8
    Spreading the word midnight0300's Avatar
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    Quote Originally Posted by GertieMcFuzz View Post
    I just use my web browser; I found it much easier than the app.
    I didn't try that while I was on medical leave because i thought it was me not remembering my password. I much prefer the app to using the website on my phone. The letters are way too tiny for these old eyes so I always have to flip my phone on the side and enlarge things to read them. Font size was never an issue on the app. Plus I just hit the button for the app to connect with you instead of having to enter the website in the browser every time.
    What lies behind us and what lies before us are tiny matters compared to what lies within us. - Ralph Waldo Emerson

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