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Thread: TexasRed needs help - locked out of this site

  1. #1
    Chasing the cheetah
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    TexasRed needs help - locked out of this site

    I have her real name & e-mail address. She is locked out and can't get in. She sent an e-mail to someone? but hasn't gotten a response.

    I can message the correct person her name and e-mail if needed.

    Thanks!
    Mortgage paid off Feb 12, 2010 BS 7a - kitchen remodel completed - 2011 BS 7b - my bathroom remodel and max out sinking funds ($13.5K) - 2012 BS 7c - min car repl fund $13K - 2013 My goal was to retire in Jan 2016 at age 58, but instead I retired 10/24/2014

  2. #2
    Skelli cwilli26's Avatar
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    @coolmom42
    @Dorothy - do you know what the error message is?
    BS7: arrived 9/13/13


  3. #3
    Chasing the cheetah
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    Quote Originally Posted by cwilli26 View Post
    @coolmom42
    @Dorothy - do you know what the error message is?
    Will ask her
    Mortgage paid off Feb 12, 2010 BS 7a - kitchen remodel completed - 2011 BS 7b - my bathroom remodel and max out sinking funds ($13.5K) - 2012 BS 7c - min car repl fund $13K - 2013 My goal was to retire in Jan 2016 at age 58, but instead I retired 10/24/2014

  4. #4
    Chasing the cheetah
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    message is that password doesn't match what is on file. Also, she & her husband both had trouble reading jumbled captcha letters (?) and being refused
    Mortgage paid off Feb 12, 2010 BS 7a - kitchen remodel completed - 2011 BS 7b - my bathroom remodel and max out sinking funds ($13.5K) - 2012 BS 7c - min car repl fund $13K - 2013 My goal was to retire in Jan 2016 at age 58, but instead I retired 10/24/2014

  5. #5
    Administrator coolmom42's Avatar
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    Quote Originally Posted by Dorothy View Post
    message is that password doesn't match what is on file. Also, she & her husband both had trouble reading jumbled captcha letters (?) and being refused
    I can reset her password. Will send it to you and also email it to her. Give me a few. Also, I'm not sure where the captcha letters come in. Will try to figure that out.

    *******

    Sending you a PM with her new password. She can change it if she wants to. Emailing her too. Also temporarily turning off the captcha thing.
    Last edited by coolmom42; 09-18-2020 at 03:38 PM.
    BS7

    Diane--single empty-nester in small-town Middle Tennessee

  6. #6
    Chasing the cheetah
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    She wasn't positive they were captcha letters - sending you message
    Mortgage paid off Feb 12, 2010 BS 7a - kitchen remodel completed - 2011 BS 7b - my bathroom remodel and max out sinking funds ($13.5K) - 2012 BS 7c - min car repl fund $13K - 2013 My goal was to retire in Jan 2016 at age 58, but instead I retired 10/24/2014

  7. #7
    Changing the future
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    Quote Originally Posted by Dorothy View Post
    She wasn't positive they were captcha letters - sending you message
    I am getting there. Thanks, Dorothy!

  8. Likes 1Maryann liked this post
  9. #8
    Administrator coolmom42's Avatar
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    YAY!

    Captcha was set up for someone to make an account or change passwords. It looks harder to use than when it was first set up. I temporarily turned it off.
    BS7

    Diane--single empty-nester in small-town Middle Tennessee

  10. #9
    Changing the future
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    How do I reset my password

  11. #10
    Administrator coolmom42's Avatar
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    Quote Originally Posted by texasred View Post
    How do I reset my password
    Sent you email
    BS7

    Diane--single empty-nester in small-town Middle Tennessee

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