Help-I still cannot access any forums other than the visitors’ forum

[wintersong]

@mods
If you deleted john-and-dee's account, would that work? When I search Members, Spoiled_Li'l_Boy is no longer listed...so if Dee were no longer listed, could she just start all over and re-register with her own email? Spoiled's posts are still here even though he's not in the member list, so I would assume dee's posts would not be deleted either if she were deregistered...
Unless deregistration by moderators sets up some sort of block on email addresses...
Just a thought, but I am no computer person.

[Dorothy]

I would be tempted to make an em to use ONLY for DFF (or when you want to give a trash email) - something like DFF4pasword@gmail.com

[coolmom42]

@john-and-dee

I think I found the problem. At some point, you should have received an email requesting confirmation of your account creation, and clicked on a link in it. Either that email never got sent or you never responded. Because of that, you were in a usergroup called "users awaiting email confirmation." Which is why you could never log in.

I changed your usergroup to "registered users" which is what it should have been all along. You should be able to access forums. Your password should be the last one you used. If you need me to reset your password, I can, and can email it to you.

I have no idea how or when your usergroup got changed. I am so sorry for the continuing problem. Please let us know if you need more help.

[john-and-dee]

Diane is awesome! She figured out the issue for me. Thanks again!

[1Maryann]

Diane is awesome! She figured out the issue for me. Thanks again!

Yay, and welcome back!

[wannabedebtfree]

Diane is awesome! She figured out the issue for me. Thanks again!

Welcome back!

[john-and-dee]

Thank you. I really missed everyone.

[john-and-dee]

Thanks

[KVinKC]

@john-and-dee

I think I found the problem. At some point, you should have received an email requesting confirmation of your account creation, and clicked on a link in it. Either that email never got sent or you never responded. Because of that, you were in a usergroup called "users awaiting email confirmation." Which is why you could never log in.

I changed your usergroup to "registered users" which is what it should have been all along. You should be able to access forums. Your password should be the last one you used. If you need me to reset your password, I can, and can email it to you.

I have no idea how or when your usergroup got changed. I am so sorry for the continuing problem. Please let us know if you need more help.

I think this email issue might crop up it's ugly head with our new users as well. This email issue was here, with vettedrmr and now with the LLNOE people trying to join.

[financial_mom]

This has been ongoing since Christmas. I’ve tried different browsers, resetting passwords. I miss being able to read the different forums. Please help.

Thanks, Dee

I hope you get your issues resolved soon. I love reading anything you have to say.